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ForViva - About Us

About us

ForViva is a force for good

Reinvesting profits to have a positive impact on communities and improve lives. We believe in a better way to do business. One that gives back, does great things and uses profit for good.

Through being agile and customer focused we will create economic value to deliver social value.

Purpose:

To improve lives

Vision:

To make more things possible for more people

Mission:
Quality homes and places
Robust governance, compliance, risk management
Strategic business development
Culture of learning, knowledge sharing, innovation
Mission:
The go-to people for property services

We will make this happen:

Through being agile and customer focused we will create economic value to deliver social value

Agility

AIM – WHY

To learn and improve performance at pace and respond to change and disruption with balance, strength and speed

OBJECTIVE – WHAT

Develop high performing teams for more flexible, collaborative working

Encourage informed, devolved decision-making, facilitated by effective data collection and analytics

Ensure that teams have the skills, technology, tools and support needed to produce the best work possible

Customer focus

AIM – WHY

To ensure the customer is at the heart of what we do, what we decide and how we act to deliver long lasting customer value

OBJECTIVE – WHAT

Identify current and future customers and seek and understand their opinions, feelings and needs

Develop and embed processes to turn customer data to meaningful insight

Deliver an outstanding customer experience at every stage of the customer journey

Economic value creation

AIM – WHY

To improve and grow surplus, profit and capital value

OBJECTIVE – WHAT

Invest wisely, utilise innovation and undertake effective risk management

Maximise operating efficiences to enable the best operating margin possible

Maximise return from capital investments

Passion
Openness

ForViva values

Respect
Trust