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Legal Information


This section provides important legal information about ForViva Group Ltd and its subsidiaries and brands’ websites, your visit to our site, and how ForViva Group Ltd  store and protect your data and personal information.

These terms are posted here by ForViva Group Ltd (“ForViva’’, “We”, “Our” “ or “Us”) and covers important legal information about your use of all services provided by , and its associated companies and sub-brands. These terms apply to the entire contents of our websites.

Using Our Website

This Website is operated by ForViva Group Ltd. These terms and conditions (the “Terms”) are the terms on which this Website (the “Website”) is made available to you (“You” or “Your”). Please read these terms of use carefully before You start to use the Website. By accessing the Website, You indicate that You accept the terms of use and that You agree to be bound by the Terms. If You do not agree to the Terms, you must not use the Website.

We reserve the right to vary the conditions of use at any time and will post any variations here.

Information about us

ForViva Group Ltd is a Community Benefit Society registered with the FCA 8027. It is the Parent entity for the Group. Responsible for setting the strategic vision and framework within which the group members operate.

Registered with HMRC for VAT number: 156 441 021 (ForViva Group)

FORVIVA DEVCO LIMITED – Company number 09609061; HMRC: 217 823 703 Registered office address 52 Regent Street, Eccles, Greater Manchester, M30 0BP; FORLIVING LIMITED- Company number 10635705; Registered office address 52 Regent Street, Eccles, Manchester, United Kingdom, M30 0BP

ForViva Group Ltd is Registered with the Information Commissioner’s Office (ICO) under Z1517732

Electronic communication disclaimer

Emails sent from Us (including any attachments) may contain confidential information and are intended only for the individual(s) named. Distribution use or reproduction without the sender’s prior consent is strictly prohibited. Any views expressed in the message are those of the individual sender, except where the sender specifically states them to be the views of ForViva Group Ltd. If You receive an email in error, please notify the sender immediately and permanently delete it.

Disclaimer of use

Whilst we use reasonable endeavours to ensure that the contents of this Website are accurate and up to date, We do not accept any liability for any information which may not be accurate. We reserve the right to change data, references, and product specifications at any time.

Although has made all reasonable efforts to ensure that its website is free from viruses and other damaging components, We cannot guarantee this. Neither can We guarantee that use of the Website will be uninterrupted, timely, secure and/or error-free.

You expressly acknowledge and agree that this Website and its contents are provided by on an “as is” and “as available” basis and no representations or warranties of any kind are made (and are expressly disclaimed to the fullest extent permitted under law) with respect to the website and its contents, and the services offered thereon.

All information provided on this Website is subject to change without notice.

Limitation of Liability

ForViva Group Ltd our associated companies and any other party (whether or not involved in creating, producing, maintaining or delivering our Websites) and any of its officers, directors, employees, or agents exclude all liability and responsibility for any amount or kind of loss or damage that may result to You or a third party (including without limitation any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with Our services or Websites in any way or in connection with the use, inability to use or the results of use of this Website, any Websites linked to these Websites or the material on such Websites, including but not limited to loss or damage due to viruses that may infect Your computer equipment, software, data or other property on account of your access to, use of, or browsing these Websites or Your downloading of any material from these Websites or any Websites linked to our Websites.

In so far as We can do so We exclude liability for all direct, indirect, or consequential loss or damages that result from Your use of the Websites.

If Your use of material on this Website results in the need for servicing, repair or correction of equipment, software, or data, you assume all costs thereof.

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by Our negligence fraud misrepresentation as to a fundamental materiality liability which cannot be excluded or limited under applicable law.

You agree to fully indemnify Us in respect of all liabilities, damages, claims, actions, expenses, taxes, demands or costs incurred by Us due to Your misuse of the Website or any breach by You of the Terms or arising out of any messages, information or materials uploaded, posted, distributed, or transmitted to or though this Website by You.

Liability claims by third-party solicitors

If You are a third-party appointed solicitor and wish to present a claim against us for third-party personal injury or third-party property damage, please direct your query to:

Registering online

You’ll be able to access most areas of Our websites without registering any of Your details with Us. However, to receive certain services or to enable you to fully interact with Our Websites You may be required to register certain information with Us. In addition, some areas of these Websites may only be accessible to You if You are a registered customer (“tenant”, “landlord”, “homeowner”).

If You do register to use certain services, You will make us aware of Your identity and Your activities on our Websites and information about Your computer may be linked on Our systems to You.

We will use the information You supply to Us to provide services to You that You are requesting. We also use anonymous information about Our customers to identify which services We need to provide.

Where information is mandatory (necessary for Us to provide You a service, or to comply with a legal obligation), We will tell You that this is the case. Where We are relying on Your consent, We will tell you that the information is optional, and give You the opportunity to change Your mind later.

You agree to provide Us with accurate information when registering and notify Us of any changes to that information, to make sure that it remains accurate.

We reserve the right to refuse You access to our Websites if any information provided by You proves to be inaccurate.


Certain parts of Our Websites may only be accessed using a password. We may agree to issue You with one or allow You to create one; however, We are under no obligation to do so and reserve the right to refuse You login details without reason.

You are responsible for maintaining the confidentiality of Your password and login details, and You agree not to transfer Your use of any password to any other person.

We will never send emails asking You for your password. If You do receive such an email or are asked for Your password by anyone claiming to represent Us, please contact Us.

Links to and from other websites

The hyperlinks contained in this Website will direct You to websites which are not under the control of ForViva Group Ltd. Such links are included for Your convenience and do not constitute an endorsement by ForViva Group Ltd of third-party products or services. Selection of a link will take You out of this Website to other websites which We have no control over. We accept no liability or responsibility whatsoever for any other websites which may be accessed through the ForViva Group Ltd Website. We do not supply reciprocal links to third party websites solely because they have linked to Us.

Use of cookies by this Website

Cookies are small text files placed on Your computer by websites that You visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. For more information about the cookies used within this Website and how You can opt-out, please read our cookie statement.

Website access and availability

This Website is intended for use in the United Kingdom only and We do not claim that this Website or any part of them are appropriate for use outside of the United Kingdom.

In general, You can visit Our Website anonymously without giving Us any information. If You visit our Websites anonymously, please bear in mind that We may still:

– Record the areas of the Websites which You visit; and
– Collect information about Your computer, such as which browser You are using, Your network location, the type of connection You are using (e.g., broadband, ADSL etc.). We collect this information for security purposes and to measure what services are being used by Our Website visitors.

We try to keep Our Website available 24 hours a day: however, We will not be liable if for any reason Our Websites are unavailable at any time or for any period.

Changes to the Website

We do not guarantee that Our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our site without notice. We will not be liable to You if for any reason Our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for You to have access to Our site. You are also responsible for ensuring that all persons who access Our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your feedback and comments

We welcome Your feedback and comments about Our platform.

You may be able to post comments on some of Our platforms which may be subjected to being moderated before being posted publicly. We ask You to follow these guidelines when posting comments:

– Comments must be on topic and constructive.

– Comments must not be abusive or contain offensive language.

– Comments must not harass others or encourage others to do so.

– Comments must not contain inappropriate content.

– Comments must not be posted repeatedly to disrupt a thread.

– Comments must not promote a product or service.

We reserve the right to remove any comments and monitor or review any areas of the site where users send or post communications, feedbacks, or comments. We have no liability for this material use.

Intellectual Property Rights

All Intellectual Property Rights (IPR) subsisting in the Website and its content and the services is either owned by ForViva or licensed to ForViva Group Ltd. You may not reproduce any materials without the express prior written consent of ForViva Group Ltd nor do or attempt to do anything which infringes IPR owned by ForViva or which may be licensed to ForViva Group Ltd by a third party.

Private use and non-commercial use

When visiting this Website, You are welcome to print hard copies of the material found on it for non-commercial teaching and educational purposes, and for Your own lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is not allowed.

We allow You to access this Website on the condition that You do not reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of any material located on this website, or use it for commercial purposes, without our prior written consent.

Any use of material found on this Website other than in accordance with these terms is not allowed and will be in breach of these terms. If You are in breach of these terms, then Your permission to use this Website will automatically terminate and You must immediately leave this Website and destroy any downloaded or printed extracts from this Website.

All rights not expressly granted in these terms are reserved to Us.

Privacy and Data Protection

ForViva Group Ltd recognises the importance of correct and lawful processing of personal data and is committed to protecting and respecting your privacy. We will not collect any personally identifiable information about You via the Website (e.g., your name, address, telephone number or e-mail address) unless you provide it to us voluntarily.

In some cases, we may collect information about you that is not personally identifiable. This type of information includes the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our Website. Please see the Use of cookies on this Website section for more information.

Our privacy statement explains what type of personal data we collect, how and why we collect it, the conditions under which we may disclose it and the mechanisms we have in place to keep it secure. For further information on privacy and data protection, please read our Privacy statement.

Other general terms

These terms constitute the whole agreement and understanding between ForViva Group Ltd and Our associated Companies and brands and You in relation to your use of Our Websites and they supersede any previous written or oral agreements made between You and Us with respect to this Website.

We may assign, transfer or otherwise sub-contract any of our obligations, benefits, or rights under these terms to any third party but You may not.

Any person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.

If any provision of these terms is found by a court to be invalid, you agree that such provision shall be deemed substituted by an alternative provision to give effect to the original intentions of ForViva Group Ltd and You and the remaining provisions shall remain in full force and effect.